In the 2002 Winter Olympics, figure skater Michelle Kwan was the favorite to win. She was ahead and had the victory in sight, and yet suddenly in one of the biggest upsets in Olympic history a young Sarah Hughes (who was in 4th place) gave the performance of a lifetime, and grabbed the medal right […]

Computer and soft-skills training seems to fall into the nebulous, foggy category of a “necessary” but “unmeasurable” need. At a basic level, it’s obvious that employees can’t do their jobs well if they don’t know what they are doing! Yet so many times businesses spring beaucoup bucks for training, and end up scratching their heads […]

So the boss came around and told you there’s gonna be another large software rollout. Another round of headaches, user support issues, too many phone messages, and late nights. And on top of it you have to contract with a training organization to get your people up to speed in a hurry. Who you gonna […]

Who in their right mind would actually spend money on computer training right now in this economy of woes, where at every turn it appears we are sinking lower and lower into a morass of despair?
Good question! The answer is those businesses who value survival, and who plan to not only survive but thrive in […]

Why is it that month after month, year after year, despite dozens of soft-skills and computer training courses, employees don’t seem competent on the job? If this describes you or your company; you are not alone. In the 16 years I have been training, I have heard this complaint many times (usually from the students […]